The Solution

Bookeasy is a specialised booking management software solution designed for the broad needs of Visitor Information Centres and Destination Marketing Organisations.

At its core, Bookeasy provides Destinations with a complete end-to-end booking management platform, focusing on unique and configurable product supply, through to advanced visitor servicing tools, underpinned by a sophisticated centralised Reservations Management System.

System Features

Visitor Servicing & Online Presence

Bookeasy’s advanced and responsive online booking engine provides a fully integrated visitor experience. Our solution is very slick and highly customisable, able to be styled to suit any website's theme.

FIND OUT MORE

Day to Day Management

Our reservations management solution has been designed with the busy Destination in mind. The layout, whilst fully responsive, uses a format that makes using the system simple for anyone. Manage the full booking process including payment, which means the Destination maintains the relationship with the visitor.

FIND OUT MORE

Financial Services

Bookeasy is PCI DSS 3.2 compliant and compatible with all leading finance institutions via online gateways including Secure Pay, Paypal, DPS and more. The system also integrates with leading finance systems including Xero, Myob and Quickbooks.

FIND OUT MORE

Product Supply

Bookeasy provides a seamless and user friendly self management system to load product supply including accommodation, tours, events, car hire and merchandise data. These can be static or dynamic, real time or request based.

FIND OUT MORE

Distribution & Connectivity

Bookeasy partners with all leading booking and channel management systems providing access to real-time rates and availability. The extensive Bookeasy Visitor Centre network provides a powerful distribution potential. In addition the Agent and Affiliates functionality can further expand your reach.

FIND OUT MORE

Marketing

We have developed specific functionalities and features designed to offer visitors the best experience whilst allowing Destinations to showcase their offerings in the most user friendly and dynamic way possible.

FIND OUT MORE

Data Analytics

Robust reporting offering allowing highly customised reporting to suit your needs. In addition we provide all standard report requirements.

FIND OUT MORE

Security

Bookeasy partners with Vectra Corporation (a specialised cyber security solutions and service provider) to ensure our business manage compliance, protect data and reduce security risks. This enables Bookeasy to implement strategies for ongoing detection, improvement and respond to emerging threats.

FIND OUT MORE

Ancillary Services

Bookeasy and beDigital provide a range of additional functionality and services to further enhance the visitor experience.

FIND OUT MORE

Benefits

  • icon

    COMPLIANCE

    PCI DSS 3.2 compliant and compatible with leading finance institutions via online gateways including Paypal, DPS and more

  • icon

    AUSTRALIAN MADE

    Australian owned and operated with 16 years experience

  • icon

    WEBSITE INTEGRATION

    Fully customisable, seamless, online booking gadget integration. Advanced functionality options in an easily updatable Content Management System

  • icon

    DISTRIBUTION

    Bookeasy partners with all leading booking and channel management systems providing access to real-time rates and availability

  • icon

    CLOUD BASED

    Our Web Hosting Service is built on a high end clustered node delivering high availability, redundancy, and performance for a reliable and efficient cloud based experience

  • icon

    ROBUST SOLUTION

    Robust IT infrastructure

  • icon

    MULTIPRODUCT

    Bookeasy provides the ability to book multiproducts into one single shopping cart, including Accommodation, Tours, Events, Car Hire and Retail merchandise

  • icon

    TRAINING & SUPPORT

    Bookeasy has a deep commitment to ensuring both Visitor Centre staff and tourism suppliers are up-skilled and confident using Bookeasy. In addition to providing 24/7 online help, we have dedicated support and training teams based on the Gold Coast

About Us

Bookeasy is a specialised software management system currently adopted by over 150 clients, encompassing Tourism Destinations, Visitor Information Centres, Travel Agents and National Parks throughout Australia, New Zealand and Asia.

Bookeasy was originally established in 2002 to provide a fully integrated booking system for the Margaret River Local Tourism Organisation in Western Australia. The system developed ensured visitors to the region could easily book accommodation and activities through the local Visitor Centre and associated destination website. This replaced the previous manual and labour intensive system that returned limited revenue.

Bookeasy was purchased by current owners, parent company Tourism Holdings Pty Ltd in 2008. The organisation as a whole represents a number of well known software solutions for the industry including; Bookeasy, ResOnline, beDigital, Room Manager, Tour Manager and Roamfree.

Since its inception over 15 years ago, Bookeasy has developed a wide variety of customised solutions to meeting client needs, ensuring the business remains agile and dynamic. We pride ourselves on being innovative and trusted whilst keeping the system simple and easy to use for all concerned.

Success Stories

What They Say

Bookeasy's feature rich products and always helpful support team are a must for any destination. Bookeasy's team of experts came onsite and provided both our staff and regional operators with intensive training and insights. In the 9 months since our organisation has seen an 81% increase in bookings revenue providing Tourism Whitsundays a foundation for continued success. Our destination website also benefits from Bookeasy's highly customisable booking engine, and we look forward to continuing our partnership in the years ahead!
Natassia Wheeler | Destination Tourism Specialist WMDL | July 2015

- Natassia Wheeler | Tourism Whitsundays

Kununurra Visitor Centre have had a relationship with Bookeasy for some 5 years and it is over the past 12 months that our relationship has grown stronger with the constant review of processes between both of our businesses.
Most recently we have replaced our Point of Sale System (POS) with the ‘Retail’ option available through Bookeasy, which has significantly reduced the costs to the Visitor Centre by way of staff wages and fees associated with the old POS system.
Through our relationship with Bookeasy, we were also fortunate enough to work with Impart Media for the update of our visitkununurra.com website, which was rolled out in November 2015. The assistance provided by the Impart Media team to the Visitor Centre not only provided us with a great new website, but they were also supportive with the ability to work within our extremely tight budget. The result of the new website has seen an increase in online bookings by some 139,000% (One Hundred and Thirty Nine Thousand perc...

- Vivienne McEvoy | Kununurra Visitor Information Centre

We wanted our new Visit Esperance website to have beautiful imagery, be easy to navigate on both desktop and mobile devices, contain current information we could update and maintain quickly and simply, as well as make the most of Bookeasy’s customisable capabilities and social media integration tools. What we’ve been able to create with beDigital’s help is 100% better than what we had before, and as a direct result we are seeing a lot more website traffic.
We chose beDigital to work with us on this project as they have extensive experience in understanding the unique needs and challenges of remote, regional areas like ours. They’re also industry leaders when it comes to Bookeasy software, and we needed reassurance that the transition from our old site to the new was going to be as seamless as possible, especially considering we were planning to launch the new website during our busiest tourist time of the year.
BeDigital gave us some training sessions to ensure we had the ...

- Serena Shaddick | Shire of Esperance

The McLaren Vale and Fleurieu Visitor Information Centre has used Bookeasy as its online Accommodation and Tour booking system for the past 5 years.
The Barossa Valley VIC and ourselves implemented the Bookeasy system at the same time and have seen our accommodation bookings increase significantly – prior to this we used a manual system which was very labour intensive.
The Bookeasy staff and help desk are a breeze to work with; always available to answer questions or fix mistakes that have been made.
I would have no hesitation in recommending Bookeasy to other VICs as their online booking system.
I would be more than happy to field any questions from other prospective users.

- David Mayne | McLaren Vale & Fleurieu Visitor Centre

The Bass Coast Visitor Information Centre Network has worked closely with Bookeasy Tourism Solutions since 2006. Over the years we have seen the Bookeasy product develop into a seamless booking service which is easy to use for our staff and operators. The Bass Coast VICs provide a booking service for approximately 250 accommodation providers and 15 tourist attractions using Bookeasy for online and over-the-counter bookings. The Bookeasy support team are warm, friendly, patient and always professional. We consider Bookeasy as a partner in our business.

- Lucy Couper | Bass Coast Network

At WA Holiday Guide, we've been using Bookeasy since 2006. Starting out small and working with only a couple of Visitor Centres in Western Australia we have utilised the Bookeasy platform to expand our partnerships to almost every Visitor Centre in Western Australia which is great seeing that most Visitor Centres in WA also use the Bookeasy platform. This is really convenient as it allows us to co-operate with a large network across the state, all on the same system. We've also been able to utilise the development arm of Bookeasy, Impart Media to constantly upgrade our website and integration with Bookeasy. The result is a state of the art, market leading website that continues to perform.
Bookeasy has good flexibility which allows our business to flourish through their innovative affiliate system. We are able to channel all online reservations made on our website through to Visitor Centres instead of processing them in house or on an independent, separate system. This collaboration ...

- Andrew Toulalan | WA Holiday Guide

"The Adelaide Hills Visitor Information Centre via the District Council of Mount Barker has been a Bookeasy user for four years.
Our purpose built website www.adelaidehills.org.au and our online accommodation booking system have been supplied and supported by Bookeasy during that time. Internal processes and maintenance are easy to understand and apply.
We have found Bookeasy to be extremely helpful and professional in all dealings with them and highly recommend them to other Visitor Centres and Councils."

- Andy Glen | DC Mt Barker

Our new official tourism website for the Peel Region www.visitpeel.com.au was launched 02 Sep 14.
The new website excels by offering a very modern design and quality content and ties perfectly in with the 'Anytime Adventures' brand and campaign. This website was created and developed at record speed within less than 2.5 months (!), right on time for the roll out of our fully integrated media campaign commencing at the end of September.
The conditions of the project have clearly not been easy considering the tight time schedule, the various stakeholder requirements and the fact that Impartmedia is based at the other end of Australia. But the project ran very smoothly.
I would like to thank you and your teams for your excellent work, your creativity, your ongoing support, reliability and professionalism. Please pass my thanks on to your teams.
We are very happy with the new website and look forward to an exciting summer.

- Nadine Heinen | MAPTO

  • Livn
  • Room Manager
  • Resonline
  • Tour Manager
  • Rezdy
  • Respax
  • Siteminder
  • Grayline
  • CustomLinc
  • Seekom
  • Little Hotelier
  • TravelClick
  • Freeloader powered by Netroomz
  • Booking Boss
  • Channel Manager
  • HiSite
  • Urban Adventures
  • Update 247
  • Bookeo
  • Levart
  • GTA
  • FrontDesk
  • Tour CMS
  • RMS
  • Adventure Tours Australia
  • ARRA
  • G Adventures
  • Staah
  • Pro Charter
  • Geckos
  • Peregrine
  • Contiki
  • Ezee Centrix
  • Follow the Bunyip
  • Hackett
  • Kiwi Experience
  • Oz Experience
  • Raging Thunder
  • Sealink
  • Strait Reservations
  • THL
  • Newbook
  • Motel Mate

Let's Connect

To discuss further information regarding the use of the Bookeasy Destination Management Solution,
please get in touch via the details below.