Online Gateway Payment Options

Online Gateway Payment Options

All clients and Tourism Centres using Bookeasy as their destination management system are provided with the ability to setup and integrate a secure online payment gateway for the purposes of capturing and processing credit card payments.

When a guest proceeds to book online, your selected online gateway transmits the details of the request between your website, the bank and the credit card providers involved. 

Tourism Centre staff can also access and use their selected gateway to process credit card transactions for bookings made in the Tourism Centre.  This allows staff a streamlined approach when processing credit card payments for bookings made, negating the need to use a separate terminal splitting the payments processed between online bookings and Tourism Centre bookings.

In just a few seconds you and the customer get confirmation on whether an online purchase has been successful.

Below are two options to help you get started with an Online Gateway with SecurePay.

 

Option 1: SecurePay through Bookeasy 

SecurePay

SecurePay is an Australia owned online payments expert and a business of Australia Post which allows organisations to accept payments securely via their destination websites, giving your customers peace of mind whilst minimising your business risk.

In partnership with Bookeasy, SecurePay has worked with Australian businesses for more than 15 years, helping more than 40,000 businesses on their e-commerce journeys.

 

How Can I Get SecurePay Up and Running?

As a reseller of SecurePay, Bookeasy can set up your organisation with a SecurePay account.

There are specific details Bookeasy require in order to process this for you.  For further information and a guide on how you can setup SecurePay through Bookeasy, please click here.

Pricing: 25c per transaction
Ongoing Costs: $495 incl. GST per year

For further information or to Sign Up, Call Bookeasy Support on 07 5668 2530 or write to us.

 

Option 2: SecurePay Direct

This solution includes an Internet Merchant Account (IMA) provisioned by SecurePay including their Payment Gateway.

SecurePay is acting as the acquirer which means that SecurePay will need to ask several questions about your business in order to determine the risk at their (SecurePay) end.

Some of these questions may be:

  • Information about their product/service
  • Average ticket value
  • Number of credit card transactions per month
  • A request to see their business bank statement

Pricing: 2.4% incl. GST on domestic Visa and Mastercard.
Ongoing Costs: NONE. No Monthly/Annual or Setup Fees.

For further information or to Sign Up click here or call SecurePay directly on 1300 786 756 (select option 1) or email: sales@securepay.com.au*

*NB: If contacting SecurePay directly keep our Referral ID: QIT00 handy and provide it to the SecurePay team. This will associate your business with ours and ensure you receive the best available partnered rate.

 

Option 3: eWay Direct

eWay

Launched in 1998, eWay are part of the Global Payments network with a vision to make payments easy. Today they are 25% of the local online market and trading in 8 countries.

As our newest online payment gateway integration, Bookeasy does not currently have a reseller agreement with eWay.  As a result, your organisation will need to contact eWay direct.  

eWay may need to ask several questions about your business in order to determine the risk at their end.

Some of these questions may be:

  • Information about your product/service
  • Average ticket value
  • Number of credit card transactions per month
  • A request to see your business bank statement

Pricing: on application

For further information or to Sign Up click here or call eWay directly on 1800 10 65 65.

Once setup, contact Bookeasy who will advise what information we require in order to switch on your eWay payment gateway integration.

 

Option 4: Braintree

Braintree

Braintree is a full-stack payments platform that makes it easy to accept payments for your website. Their service replaces the traditional model of sourcing a payment gateway and merchant account from different providers. From single-touch payments to mobile SDKs and foreign currency acceptance, we provide everything you need to start accepting payments today.

Some of these questions may be:

  • Information about your product/service
  • Average ticket value
  • Number of credit card transactions per month
  • A request to see your business bank statement

Pricing: on application

For further information or to Sign Up click here or call Braintree directly on 02 8038 5095.

Once setup, contact Bookeasy who will advise what information we require in order to switch on your Braintree payment gateway integration.

 

Option 5: Payment Express (DPS)

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Payment Express is a high-growth, innovative global leader in payment technology delivering a range of secure solutions to major corporate, banking and SME clients globally with our PCI DSS compliant payments solution. Payment Express is certified with Visa, MasterCard, American Express, JCB, Discover and Diners, providing a global end to end payment platform that facilitates electronic payments seamlessly, with a full world-class range of products spanning e-commerce, cashless parking/vending, and retail terminals.

Payment Express also has a very strong Global Presence  which can be seen here

Pricing: on application

For further information or to Sign Up click here or to contact Payment Express directly click here

Once setup, contact Bookeasy who will advise what information we require in order to switch on your Payment Express gateway integration.

 

Option 6: Bendigo Bank

Bendigo Bank logo.svg

Bendigo Banks Website Payment Gateway enables you to receive Visa and MasterCard® payments via your individual web page. It is a simple end-to-end solution for doing business online. The Website Payment Gateway also provides enhanced security against online fraud with membership to Verified by Visa and MasterCard SecureCode.

Pricing: on application

For further information or to Sign Up click here or to contact Bendigo Bank on 1300 236 344

Once setup, contact Bookeasy who will advise what information we require in order to switch on your Bendigo Bank Payment Gateway Integration.

 

FAQ'S

What is an Internet Merchant Account and why would I need one?

An internet merchant account (IMA) is separate to a standard business bank account and it’s compulsory if your organisation wants to accept payments online.
The internet merchant account manages the authorisation and transfer of funds between the customer’s (guest’s) card and your organisation's business bank account.
The funds that are processed by the internet merchant account are deposited into your organisation's bank account.

For a full explanation on how you can obtain an IMA, including a slide demonstrating the process and roles Bookeasy, your online Gateway and your Internet Merchant Account plays when a payment is processed for a booking, click here.

 

What's the process in setting up SecurePay through Bookeasy?

Glad you asked! Click here to see all information regarding the process involved with getting your organisation up and running with SecurePay.

 

As a partner of Bookeasy, how do I ensure I get the best rate from SecurePay?

If going through SecurePay direct, in order to ensure you receive the best rate available advise SecurePay that you have been referred by Bookeasy (Referral ID: QIT00)

 

Is SecurePay available in another language?

SecurePay does not support foreign languages other than English as they are only Australian based as of yet. 

 

Get in touch

To discuss further information regarding the use of the Bookeasy Destination Management Solution, please get in touch via the details below.

 

Call Bookeasy
Call
 
(07) 5668 2530
Email Bookeasy
Email
 
support@bookeasy.com
Visit Bookeasy
Visit
 
Suite 30303,
 
9 Lawson St,
Southport, QLD 4215

What our clients think...

  • Natassia Wheeler | Tourism Whitsundays

    Bookeasy's feature rich products and always helpful support team are a must for any destination. Bookeasy's team of experts came onsite and provided both our staff and regional operators with intensive training and insights. In the 9 months since our organisation has seen an 81% increase in bookings revenue providing Tourism Whitsundays a foundation for continued success. Our destination website also benefits from Bookeasy's highly customisable booking engine, and we look forward to continuing our partnership in the years ahead! Natassia Wheeler | Destination Tourism Specialist WMDL | July 2015
  • Vivienne McEvoy | Kununurra Visitor Information Centre

    Kununurra Visitor Centre have had a relationship with Bookeasy for some 5 years and it is over the past 12 months that our relationship has grown stronger with the constant review of processes between both of our businesses. Most recently we have replaced our Point of Sale System (POS) with the ‘Retail’ option available through Bookeasy, which has significantly reduced the costs to the Visitor Centre by way of staff wages and fees associated with the old POS system. Through our relationship with Bookeasy, we were also fortunate enough to work with Impart Media for the update of our visitkununurra.com website, which was rolled out in November 2015. The assistance provided by the Impart Media team to the Visitor Centre not only provided us with a great new website, but they were also supportive with the ability to work within our extremely tight budget. The result of the new website has seen an increase in online bookings by some 139,000% (One Hundred and Thirty Nine Thousand percent)! We would support anyone using the services of both Bookeasy and Impart media for projects and appreciate the guidance and professionalism in their dealings with Kununurra Visitor Centre.
  • Nadine Heinen | MAPTO

    Our new official tourism website for the Peel Region www.visitpeel.com.au was launched 02Sep14. The new website excels by offering a very modern design and quality content and ties perfectly in with the 'Anytime Adventures' brand and campaign. This website was created and developed at record speed within less than 2.5 months (!), right on time for the roll out of our fully integrated media campaign commencing at the end of September. The conditions of the project have clearly not been easy considering the tight time schedule, the various stakeholder requirements and the fact that Impartmedia is based at the other end of Australia. But the project ran very smoothly. I would like to thank you and your teams for your excellent work, your creativity, your ongoing support, reliability and professionalism. Please pass my thanks on to your teams. We are very happy with the new website and look forward to an exciting summer.
  • David Mayne | McLaren Vale & Fleurieu Visitor Centre

    The McLaren Vale and Fleurieu Visitor Information Centre has used Bookeasy as its online Accommodation and Tour booking system for the past 5 years. The Barossa Valley VIC and ourselves implemented the Bookeasy system at the same time and have seen our accommodation bookings increase significantly – prior to this we used a manual system which was very labour intensive. The Bookeasy staff and help desk are a breeze to work with; always available to answer questions or fix mistakes that have been made. I would have no hesitation in recommending Bookeasy to other VICs as their online booking system. I would be more than happy to field any questions from other prospective users.
  • Lucy Couper | Bass Coast Network

    The Bass Coast Visitor Information Centre Network has worked closely with Bookeasy Tourism Solutions since 2006. Over the years we have seen the Bookeasy product develop into a seamless booking service which is easy to use for our staff and operators. The Bass Coast VICs provide a booking service for approximately 250 accommodation providers and 15 tourist attractions using Bookeasy for online and over-the-counter bookings. The Bookeasy support team are warm, friendly, patient and always professional. We consider Bookeasy as a partner in our business.
  • Andrew Toulalan | WA Holiday Guide

    At WA Holiday Guide, we've been using Bookeasy since 2006. Starting out small and working with only a couple of Visitor Centres in Western Australia we have utilised the Bookeasy platform to expand our partnerships to almost every Visitor Centre in Western Australia which is great seeing that most Visitor Centres in WA also use the Bookeasy platform. This is really convenient as it allows us to co-operate with a large network across the state, all on the same system. We've also been able to utilise the development arm of Bookeasy, Impart Media to constantly upgrade our website and integration with Bookeasy. The result is a state of the art, market leading website that continues to perform. Bookeasy has good flexibility which allows our business to flourish through their innovative affiliate system. We are able to channel all online reservations made on our website through to Visitor Centres instead of processing them in house or on an independent, separate system. This collaboration plugs us into a large support network that allows us to work together on reservations with Visitor Centres and for database support services. Bookeasy is easily one of the largest sources of tourism operator data in Australia and being able to shar ein and contribute to this large database is highly reqarding. We keenly recommend Bookeasy to all Visitor Centres in Australia. We have firsthand experience that Visitor Centres using the Bookeasy system have more members and make more commission compared to those Centres going it alone. Being able to share listings from your local area also saves a lot of staff time in preparing and maintaining operator data. The Bookeasy system allows Visitor Centres to receive online bookings 24 hours a day, 7 days a week with the abolity for a customer to pay themselves online.
  • Andy Glen | DC Mt Barker

    “The Adelaide Hills Visitor Information Centre via the District Council of Mount Barker has been a Bookeasy user for four years. Our purpose built website www.adelaidehills.org.au and our online accommodation booking system have been supplied and supported by Bookeasy during that time. Internal processes and maintenance are easy to understand and apply. We have found Bookeasy to be extremely helpful and professional in all dealings with them and highly recommend them to other Visitor Centres and Councils.”

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